This is a defining moment for banks. How you and your team interact with customers now will determine your reputation for decades.
In this BankOnPurpose virtual session, we'll be joined by Lisa Earle McLeod, author of Leading with Noble Purpose and Doug Williams, CEO for Atlantic Capital Bank.
Williams and his team were named a 2019 Best Bank to Work For by American Banker. A recognition that all would be honored to receive. However, Williams is more proud of how the organization has rallied together to support each other and their customers during this crisis.
You'll hear from Williams on how being a purpose-driven organization has helped better prepare them for this moment and how Atlantic Capital Bank is:
- Building customer trust and deepening relationships while uncertainty is all that is certain
- Improving employee engagement despite unique working circumstances
- Establishing an even stronger brand for now and the future
Transcript not available.