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Gold

Austin is great, when I left it was 40 degrees and raining in Maine, and when I came down here it’s 91 degrees, that was a nice change. Austin just has a great vibe to it.. it’s the perfect place for this conference.

Peter Kelley, SVP - Head of Pricing and Profitability, Commercial Lending @ TD Bank
The content of the conference was very practical and seemed to address the “intangible” part of banking. It wasn’t about rates and markets, it was about relationships and purpose which is what drives successful bankers. I thought it was great.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
It’s easy to think about the details, the numbers, the financials, reports. To take a different approach, you just get energized. You want to go back and do something.

Campbell Rodgers, Director of Finance @ First National Bank of Pennsylvania
It wasn’t just a conference based on interest rates and market conditions. It’s really finding the motivational factors of how to create a better culture.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
Everybody likes to talk about digitization and the competition. If you want to focus on Amazon or Chase or whoever your competitor is and what they’re doing for the customer, you’re not focusing on your customer. I think what you have to do is figure out, “What specifically do my customers need?” And then meet those needs where they are when they are, instead of where you are when you want. The customer will sense when you’re sorting to make things better for them.

Curt Queyrouze @ TAB Bank
One of the things that I think I got out of it that I don’t get at other places is actionable ideas that I can take and utilize in the business almost immediately, and it’s from people who have similar and like problems.

Jessup Wiley, SVP, Director, Communication Strategy & Implementation @ Rabobank