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Gold

Everybody likes to talk about digitization and the competition. If you want to focus on Amazon or Chase or whoever your competitor is and what they’re doing for the customer, you’re not focusing on your customer. I think what you have to do is figure out, “What specifically do my customers need?” And then meet those needs where they are when they are, instead of where you are when you want. The customer will sense when you’re sorting to make things better for them.

Curt Queyrouze @ TAB Bank
I came to the BankOnPurpose conference becuase I am a user of PrecisionLender at my institution and excited to learn about all the different things and collaborate with the different banks that are here to understand the pain points that everybody else is going through, understand the market and come back with some new ideas to bring back to my team.

Casey Crist @ TD Bank
It wasn’t just a conference based on interest rates and market conditions. It’s really finding the motivational factors of how to create a better culture.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
It’s more about sharing ideas than ‘Hey here’s the software, we’re going to be talking about the software the entire time’ and so it’s been really great to have a collaborative peer-to-peer conversation with a lot of the people here even though a lot of people are talking about a software or working on a software, it gets to be much bigger than that, and that’s really refreshing.

Michael Deckert @ Fifth Third Bank
To be able to understand where the industry is going and be able to gain some insight but then ultimately to take that back, not at the high level Chief Lending Officer, Chief Marketing Officer level but really to be able to apply that to me and then more importantly my customers, that’s something I’ve never been exposed to.

Greg Martin @ BB&T
I find myself always enjoying the conference but it also takes me from my head down environment of running a business to really thinking about where I need to be going, challenging my thoughts on my leadership style, learning from others about their leadership style, and really opening my mind to something beyond what I find myself getting suffocated in the day-to-day.

Dave Paulson @ United Bank