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Diamond

Everybody likes to talk about digitization and the competition. If you want to focus on Amazon or Chase or whoever your competitor is and what they’re doing for the customer, you’re not focusing on your customer. I think what you have to do is figure out, “What specifically do my customers need?” And then meet those needs where they are when they are, instead of where you are when you want. The customer will sense when you’re sorting to make things better for them.

Curt Queyrouze @ TAB Bank
One of the things that I notice about BankOnPurpose is actually a lot of the banks whether they’re large or small are literally facing almost identical challenges that we are. In my bank I hear our own strategy over and over again, but what I see here is out of the box thinking.

Alex Habet @ Bank of America
It’s easy to think about the details, the numbers, the financials, reports. To take a different approach, you just get energized. You want to go back and do something.

Campbell Rodgers, Director of Finance @ First National Bank of Pennsylvania
The content of the conference was very practical and seemed to address the “intangible” part of banking. It wasn’t about rates and markets, it was about relationships and purpose which is what drives successful bankers. I thought it was great.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
To be able to understand where the industry is going and be able to gain some insight but then ultimately to take that back, not at the high level Chief Lending Officer, Chief Marketing Officer level but really to be able to apply that to me and then more importantly my customers, that’s something I’ve never been exposed to.

Greg Martin @ BB&T
This conference really challenged me to find my purpose. I’ve never walked away from a conference more inspired and excited to be in the banking industry.

Andy Max, Director Pricing Strategy and Performance @ First National Bank of Omaha