Jim Marous is an internationally recognized financial industry strategist, co-publisher of The Financial Brand and the owner and publisher of the Digital Banking Report. Marous advises on innovation, portfolio growth, customer experience, marketing strategies, channel distribution, payments and digital transformation within the financial services industry. He’s been featured by CNBC, CNN, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker, Accenture and Forbes and has spoken to audiences worldwide.
- : Digital Transformation: Keep Your Customers & Employees Happy in Today’s Digital Age
- : Breakout Session: Using AI/ML in Banking to Drive Better Behaviors