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It’s easy to think about the details, the numbers, the financials, reports. To take a different approach, you just get energized. You want to go back and do something.

Campbell Rodgers, Director of Finance @ First National Bank of Pennsylvania
Everybody likes to talk about digitization and the competition. If you want to focus on Amazon or Chase or whoever your competitor is and what they’re doing for the customer, you’re not focusing on your customer. I think what you have to do is figure out, “What specifically do my customers need?” And then meet those needs where they are when they are, instead of where you are when you want. The customer will sense when you’re sorting to make things better for them.

Curt Queyrouze @ TAB Bank
To be able to understand where the industry is going and be able to gain some insight but then ultimately to take that back, not at the high level Chief Lending Officer, Chief Marketing Officer level but really to be able to apply that to me and then more importantly my customers, that’s something I’ve never been exposed to.

Greg Martin @ BB&T
The content of the conference was very practical and seemed to address the “intangible” part of banking. It wasn’t about rates and markets, it was about relationships and purpose which is what drives successful bankers. I thought it was great.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
It wasn’t just a conference based on interest rates and market conditions. It’s really finding the motivational factors of how to create a better culture.

Rick Guillot, SVP, of Commercial Lending @ Cross Keys Bank
I find myself always enjoying the conference but it also takes me from my head down environment of running a business to really thinking about where I need to be going, challenging my thoughts on my leadership style, learning from others about their leadership style, and really opening my mind to something beyond what I find myself getting suffocated in the day-to-day.

Dave Paulson @ United Bank